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PrivacyPolicy.png
Effective Date: January 1, 2026
Last Updated: January 1, 2026

Via Providence (“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through viaprovidence.com (the “Site”) and related digital platforms.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information, and describes your rights under applicable U.S. privacy laws.
 

Information We Collect

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Personal Information You Provide

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Order and transaction details

  • Communications with us
     

Automatically Collected Information

  • IP address

  • Browser and device type

  • Pages viewed and referring URLs

  • Cookie and analytics data
     

Payment Information

Payment details are processed securely by third-party payment processors. Via Providence does not store full credit card numbers.
 

2. How We Use Personal Information

We use personal information to:

  • Process and fulfill orders

  • Provide customer service

  • Communicate about transactions

  • Send marketing communications (with opt-out options)

  • Improve website functionality and performance

  • Detect fraud and maintain site security

  • Comply with legal obligations
     

3. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Essential site functionality

  • Analytics and performance monitoring

  • User preferences

You may manage cookie preferences through our cookie banner or browser settings. Essential cookies cannot be disabled.
 

4. Sharing of Information

We do not sell personal information.

We may share information with:

  • Payment processors

  • Shipping carriers

  • Email and analytics service providers

  • Legal or regulatory authorities when required by law

All service providers are contractually obligated to protect personal information and use it only for authorized purposes.
 

5. Your Privacy Rights(U.S. Residents)

Depending on your state of residence, you may have the right to:

  • Access personal information we hold about you

  • Request correction or deletion of personal information

  • Opt out of targeted advertising or data sharing

  • Limit the use of sensitive personal information

We do not discriminate against individuals who exercise privacy rights.
 

How to Exercise Your Rights

Requests may be submitted by:

We may verify your identity before fulfilling requests.
 

6. California Privacy Notice

For California residents:

  • We do not sell or share personal information as defined by California law.

  • You may submit requests under the California Consumer Privacy Act (CPRA).

  • An authorized agent may submit requests on your behalf with proper verification.
     

7. Data Retention

We retain personal information only as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.
 

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.
 

9. Children’s Privacy

Via Providence does not knowingly collect personal information from children under 13 years of age. If such information is discovered, it will be deleted promptly.
 

10. External Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.
 

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted with a revised “Last Updated” date.
 

12. CONTACT INFORMATION

Via Providence
PO Box 801
Mundelein, Il 60060
Phone: (847) 908‑9288
Contact us by Email

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